Benefits and Health Exchanges - Mercer Global

Benefits and Health Exchanges



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Mercer Marketplace is a private benefits exchange that offers a one-stop, online shopping environment that allows an employer’s entire workforce to make benefits choices with ease and confidence.

A growing number of employers — of all sizes and from a cross-section of industries — are moving to private benefits exchanges to reduce benefits costs, simplify administration, and empower employees to “own” their benefits.

 

Mercer MarketplaceSM is a private benefits exchange that offers a one-stop, online shopping environment that allows an employer’s entire workforce — including active employees, retirees, and employees not enrolled in a sponsored plan — to make benefits choices with ease and confidence.  

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Mercer Marketplace stands out among private exchanges for being designed around the needs of both employers and employees.

Mercer MarketplaceSM stands out among private exchanges for being designed around the needs of both employers seeking cost-effective, streamlined solutions and for employees looking to select their benefits with ease and confidence.

 

This focus in solving for the employer and employee equations to create a comprehensive, flexible, and rewarding experience has quickly established Marketplace as a leading private exchange for employers of all sizes and industries.

 

  • One click, right fit: In Mercer Marketplace, consumers can quickly “zero in” on their benefit options and select plans that meet their individual financial needs and lifestyles.

  • Live support: Mercer Marketplace’s benefits counselors are available to guide individuals who need help understanding their options and the various factors that may affect their choices. The counselors will take as much time as necessary to ensure that participants make informed decisions — customers are not rushed.

  • Satisfied members: During this year’s open enrollment, Mercer Marketplace’s benefits counselors got satisfaction ratings of 95% from participants who sought personal assistance.

  • Real savings: Medical cost savings amount to $800 per employee on average — $250 for the employee, $550 for the employer. This is accomplished through the right-sizing of coverage — often with a high-deductible plan.

  • One-stop shopping: Mercer Marketplace gives employees the convenience of one-stop shopping for all of their insurance needs. In addition to health insurance, they can purchase a wide variety of products ranging from life insurance to disability protection to critical illness … and more.

  • Employer flexibility: Mercer Marketplace provides a flexible platform that can meet the needs of business with different benefit plan structures and priorities. Case in point: About one-third of Mercer Marketplace’s early adopters shifted to a defined contribution approach this year; one-fourth offered their benefits on a self-insured basis. 

 

 

 

LEARN MORE ABOUT MERCER MARKETPLACE

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Mercer Marketplace Retiree provides expertise and personalized solutions to help employers and retirees migrate from employer-sponsored group medical insurance to individual, personalized policies

How Mercer Marketplace Retiree Provides Value To You

  • Reduced administrative cost and challenges in supporting group plan.
  • Comprehensive reporting on enrollment, HRA activity, and retiree satisfaction.
  • In-house, integrated subsidy administration.

How Mercer Marketplace Retiree Provides Assistance To Your Retirees

  • Superior service and guidance for retirees as they convert from employer-sponsored group medical insurance to an individual policy.
  • Health insurance education, evaluation, and enrollment assistance for retirees preparing to enter the individual insurance market.
  • Ongoing advocacy services to help with questions throughout the year.
  • More control and better options in the individual market.

A Proven Process

  • Partner each retiree with his or her personal Benefit Specialist.
  • Perform one-on-one consultations through a confidential phone call between the retiree and his or her Benefit Specialist.
  • Set plan objectives, compare new options with current coverage, discuss what may be different, and fully define their newly elected individual policy.
  • Provide a comprehensive retiree solution, including support, management and execution of the transition.

Why Mercer Marketplace Retiree Is Unique

  • We provide a single point of contact for all retirees, ensuring their needs are addressed quickly by their Benefit Specialist.
  • Our Benefit Specialists are not paid commissions for the work they perform, a first-in-class best practice.
  • We assign dedicated call center teams by employer, allowing the Benefit Specialists to focus on high-touch service.
  • Our integrated subsidy administration optimizes the reimbursement schedule and improves the retiree’s experience.

Satisfaction Across The Board

  • 96% of retirees satisfied with service from their Benefit Specialist.
  • 99% satisfied with HRA reimbursement timeliness and accuracy.
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Mercer Marketplace, a leading private benefits exchange, and GetInsured provide employees with “one click” access to public exchanges and the individual insurance market.

Mercer’s Individual Exchange Solution has the ability to enroll part-time employees and individuals who otherwise are ineligible for coverage in public exchanges or in individual off-exchange policies.

 

Mercer MarketplaceSM, a leading private benefits exchange, and GetInsured provide employees with “one click” access to public exchanges and the individual insurance market. Mercer Marketplace’s individual solution can save employees money by providing access to federal subsidies.

 

Our award-winning phone, online, and mobile shopping experiences — available in 200 languages — make shopping for benefits easy and convenient. Certified by the federal government to enroll Americans in subsidized health, our licensed agents are available seven days a week to help employees find the right plan and enroll in record time.

 

Implementation is free and easy, with both online and telephone configuration available. Mercer Marketplace also provides a library of “plug and play” employee communication templates to speed content development. Implementation can take as little as 30 days.

 

GetInsured offers the widest possible coverage — 7,700 plans from more than 170 carriers — as well as proven reliability. The GetInsured platform powers more than 30% of all state exchanges, including California, New Mexico, Mississippi, and Idaho.

CONTACT US ABOUT BENEFIT AND HEALTH EXCHANGES*Required


Mercer Marketplace

Mercer Marketplace is a private benefits exchange that offers a one-stop, online shopping environment that allows an employer’s entire workforce to make benefits choices with ease and confidence.

A growing number of employers — of all sizes and from a cross-section of industries — are moving to private benefits exchanges to reduce benefits costs, simplify administration, and empower employees to “own” their benefits.

 

Mercer MarketplaceSM is a private benefits exchange that offers a one-stop, online shopping environment that allows an employer’s entire workforce — including active employees, retirees, and employees not enrolled in a sponsored plan — to make benefits choices with ease and confidence.  

Active employees

Mercer Marketplace stands out among private exchanges for being designed around the needs of both employers and employees.

Mercer MarketplaceSM stands out among private exchanges for being designed around the needs of both employers seeking cost-effective, streamlined solutions and for employees looking to select their benefits with ease and confidence.

 

This focus in solving for the employer and employee equations to create a comprehensive, flexible, and rewarding experience has quickly established Marketplace as a leading private exchange for employers of all sizes and industries.

 

  • One click, right fit: In Mercer Marketplace, consumers can quickly “zero in” on their benefit options and select plans that meet their individual financial needs and lifestyles.

  • Live support: Mercer Marketplace’s benefits counselors are available to guide individuals who need help understanding their options and the various factors that may affect their choices. The counselors will take as much time as necessary to ensure that participants make informed decisions — customers are not rushed.

  • Satisfied members: During this year’s open enrollment, Mercer Marketplace’s benefits counselors got satisfaction ratings of 95% from participants who sought personal assistance.

  • Real savings: Medical cost savings amount to $800 per employee on average — $250 for the employee, $550 for the employer. This is accomplished through the right-sizing of coverage — often with a high-deductible plan.

  • One-stop shopping: Mercer Marketplace gives employees the convenience of one-stop shopping for all of their insurance needs. In addition to health insurance, they can purchase a wide variety of products ranging from life insurance to disability protection to critical illness … and more.

  • Employer flexibility: Mercer Marketplace provides a flexible platform that can meet the needs of business with different benefit plan structures and priorities. Case in point: About one-third of Mercer Marketplace’s early adopters shifted to a defined contribution approach this year; one-fourth offered their benefits on a self-insured basis. 

 

 

 

LEARN MORE ABOUT MERCER MARKETPLACE

Retirees

Mercer Marketplace Retiree provides expertise and personalized solutions to help employers and retirees migrate from employer-sponsored group medical insurance to individual, personalized policies

How Mercer Marketplace Retiree Provides Value To You

  • Reduced administrative cost and challenges in supporting group plan.
  • Comprehensive reporting on enrollment, HRA activity, and retiree satisfaction.
  • In-house, integrated subsidy administration.

How Mercer Marketplace Retiree Provides Assistance To Your Retirees

  • Superior service and guidance for retirees as they convert from employer-sponsored group medical insurance to an individual policy.
  • Health insurance education, evaluation, and enrollment assistance for retirees preparing to enter the individual insurance market.
  • Ongoing advocacy services to help with questions throughout the year.
  • More control and better options in the individual market.

A Proven Process

  • Partner each retiree with his or her personal Benefit Specialist.
  • Perform one-on-one consultations through a confidential phone call between the retiree and his or her Benefit Specialist.
  • Set plan objectives, compare new options with current coverage, discuss what may be different, and fully define their newly elected individual policy.
  • Provide a comprehensive retiree solution, including support, management and execution of the transition.

Why Mercer Marketplace Retiree Is Unique

  • We provide a single point of contact for all retirees, ensuring their needs are addressed quickly by their Benefit Specialist.
  • Our Benefit Specialists are not paid commissions for the work they perform, a first-in-class best practice.
  • We assign dedicated call center teams by employer, allowing the Benefit Specialists to focus on high-touch service.
  • Our integrated subsidy administration optimizes the reimbursement schedule and improves the retiree’s experience.

Satisfaction Across The Board

  • 96% of retirees satisfied with service from their Benefit Specialist.
  • 99% satisfied with HRA reimbursement timeliness and accuracy.

Individuals

Mercer Marketplace, a leading private benefits exchange, and GetInsured provide employees with “one click” access to public exchanges and the individual insurance market.

Mercer’s Individual Exchange Solution has the ability to enroll part-time employees and individuals who otherwise are ineligible for coverage in public exchanges or in individual off-exchange policies.

 

Mercer MarketplaceSM, a leading private benefits exchange, and GetInsured provide employees with “one click” access to public exchanges and the individual insurance market. Mercer Marketplace’s individual solution can save employees money by providing access to federal subsidies.

 

Our award-winning phone, online, and mobile shopping experiences — available in 200 languages — make shopping for benefits easy and convenient. Certified by the federal government to enroll Americans in subsidized health, our licensed agents are available seven days a week to help employees find the right plan and enroll in record time.

 

Implementation is free and easy, with both online and telephone configuration available. Mercer Marketplace also provides a library of “plug and play” employee communication templates to speed content development. Implementation can take as little as 30 days.

 

GetInsured offers the widest possible coverage — 7,700 plans from more than 170 carriers — as well as proven reliability. The GetInsured platform powers more than 30% of all state exchanges, including California, New Mexico, Mississippi, and Idaho.

CONTACT OUR TEAM

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