The unique and urgent demands of the COVID-19 pandemic have accelerated the use of telemedicine. In response, Mercer, the American Benefits Council (ABC) and the Catalyst for Payment Reform (CPR) propose four key telemedicine considerations for policymakers.
As geographic areas experience surges in infections and brick-and-mortar health facilities need to minimize the risk to providers and patients of contracting the virus, virtual care—video, phone or online visits between patients and healthcare providers—has proven to be a crucial resource. The ability of providers to care for patients remotely is helping to reduce transmission, preserve personal protective equipment and other scarce supplies, and preserve continuity of care —and thus quality of care— for patients who wouldn’t feel safe visiting health facilities.
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