Your COVID-19 Digital Care Resources

As the healthcare system focuses on the critical needs related to the COVID-19 pandemic, less urgent or routine healthcare services have become increasingly difficult to access. Some members are struggling to connect with their PCPs, even by phone; many expecting and new mothers are not able to get prenatal or postnatal care; and behavioral health care access, which was already a challenge, has been curtailed even further.

To help your employees and their dependents access these crucial healthcare services over the coming months, Mercer has secured short-term arrangements with leading telemedicine, maternity and behavioral health providers at preferred terms, which include:

  • Reduced pricing
  • Guaranteed capacity to service your members
  • A six-month contract term
  • A streamlined implementation time of two weeks or less
  • Flexibility for you to choose only the solutions that are right for your population

The vendors and the services included in this COVID-19 Digital Care program are:

  • Grand Rounds for Telemedicine support: Telemedicine+ can supplement an existing telemedicine solution with additional bandwidth or it can fill a gap if none is in place today. Members get 24/7 access to clinicians and specialists who can order tests, diagnose, prescribe medications and assist with any healthcare needs – COVID-19 related or not.
  • Maven for Maternity support: Maven provides high-quality, compassionate, on-demand pre- and post-natal care. It includes 24/7 virtual appointments, in-app support via video or messaging with Care Advocates, continuity of care across 20 specialties, benefits navigation, and personalized content and community support.
  • Ginger for Behavioral Health: A licensed medical practice in all 50 states, Ginger provides high-quality mental health care that’s immediate and on-demand, with 24/7 access in 23 countries. Ginger's coaches, therapists and psychiatrists provide private, discreet and high-quality mental health services as an employer-provided benefit.

We have secured a number of spots for Mercer clients, but capacity is limited to ensure high-quality service levels. Slots will fill on a first come, first served basis. Reach out to your Mercer consultant at your earliest convenience if you are interested in discussing further.

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