In just a matter of weeks, life has changed dramatically. Covid-19 is forcing people around the world to live and work in radically different ways. Shopping frenzies, barren shelves, shuttered restaurants, empty streets, whiplashing markets, rising case counts—this is the new reality for the near future.
For employees in many organizations, this is a time of great uncertainty. Covid-19 is changing the way people work, with travel bans, skeleton crews, remote work, and social distancing becoming the new norms. In many organizations, these new ways of working are raising questions and concerns.
To gain a better understanding of what employees are thinking about now, Remesh and Mercer | Sirota partnered together to conduct a virtual focus group in mid-March with a convenience sample of 256 employees working in small, medium, and large organizations. The research sample, which was drawn mostly from U.S. companies, included employees from different regions, job levels, and generations. Four main findings emerged.
Considered together, results from this virtual focus group identify four immediate action steps that organizations should take to help their employees and address their concerns.
Meeting the challenges of the day isn’t going to be easy. But, as we’ve said elsewhere, now is a defining moment for leaders—especially HR leaders—throughout the organization. The only way to support your employees while ensuring the long-term success of your organization is to balance deep empathy with economic realities. The four steps presented above can help you and your team strike that balance and guide your workforce through one of the most profound global challenges we have faced in decades.