05 March, 2020


Our knowledge of the COVID-19 outbreak is changing every day. US Employers are considering the impact of this fast-changing development and having to respond rapidly. This includes policies and communications to ensure the health and safety of their people and business operations. How can you keep your workforce safe, engaged and productive? And what can we learn from this situation to build resilience in the future? Read our point of view to help your business and your employees navigate this extraordinary time.


In this Mercer guide, we examine the impact and provide advice on the following areas:


  • Employee communication
  • Support mechanisms for employees and their families
  • Group medical and risk protection benefits
  • Onsite/near-site health clinic protocols
  • Business travel management, including employees traveling from areas most affected by the virus
  • Operation closures
  • Employee experience
  • Remote, flexible and adaptive working practices
  • Impact upon pensions and retirement savings
  • Pandemic preparedness plans

Download our employer’s guide