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The new shape of work is flexibility for all

Before the pandemic, executives believed only 45% of the workforce was adaptable to a new world of work. COVID-19, however, has shattered that belief - today, more than 90% of employers say that productivity has stayed the same or improved with employees working remotely, and 82% say they will implement flexible working at a greater scale post-pandemic, according to a Mercer flexibility survey. 


Download the full report to discover how to get started designing a flexible work strategy for your organization.

Take part in our latest live survey to provide your perspective on flexibility, inclusivity and the continued impact of the pandemic.

How to reshape work?

To help businesses and HR leaders adapt and transition to a more agile workforce and workflow model that reflects today’s realities and imperatives of equity and diversity, Mercer’s approach outlines immediate priorities.


Return to the workplace

How can businesses resume worksite activities safely? Will a blended and phased approach work for you? And how to support employees and managers in a structured way across the organization?


Learn here 


Improve flexible working

What are your current and aspirational states of flexibility practices? And how can you get there? How to flex across these five dimensions: when, what, where, how and who?


Learn here 


Optimize costs and workforce

What are your workforce needs and skills in the short and longer term? How can you plan in an uncertain world? And what data-driven approach can enable both workforce and cost optimization?


Learn here 


Focus on employee well-being

Why employee health and well-being is more important than ever? How can you enhance current practices across the entire spectrum: physical, financial, psychological and social?


Learn here 

Webinars and Podcasts



The journey to a new way of working

In this interview, Mercer’s Norman Dreger talks about the shifts COVID-19 has brought to how people work, and how companies are preparing to return to work safely.


Listen to the podcast 



Planning a safe return to work with Pandemic Navigator

This new shape of work podcast covers how the Pandemic Navigator tool’s predictive data supports companies as they prepare to return to the workplace.


Listen to the podcast 


Upcoming Webinar: November 10, 2020

Post-election outlook for benefits policy & executive compensation

Mercer experts will discuss the potential post-election policy effects on healthcare, retirement plans and investments, and executive rewards issues.

Register now ›


Upcoming Webinar: November 5, 2020

Election 2020 | Our perspective, your concerns

Join us after the election to hear from Mercer leaders about the impact on healthcare and paid time-off benefits. You’ll learn what to expect in Washington and what steps you can take now to prepare.

Register now ›

Top Insights

Get Your Flu Shot – And Make Sure Your Employees Get One Too


_ |Not Replicated

Three good reasons why you need to communicate the critical importance of flu shots this year – starting now.

Diversity Equity and Inclusion

Our thinking

_ |Not Replicated

Discover how a best practice approach to driving diversity, equity, and inclusion in the workplace can help both your employees and your business to thrive.

Creating a Flexible Working Policy

New shape of work

_ |Not Replicated

Learn the critical areas to focus on to support the needs of your employees with flexible working strategies that stay in compliance with regulations and limiting exposure to health, safety and security risks.

Contact Tracing at Work, Works -- and it’s Not That Complicated


_ |Not Replicated

Employers seeking ways to improve worksite safety should consider a contact tracing program. Review Mercer’s workflow infographic and key questions for employers before getting started.

Contact us

Mercer helps clients adapt and thrive through change every day. At times of uncertainty, we remain a trusted adviser and we are here to support you. Contact us below:

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