An unprecedented year


2020 has shown us the critical importance of focusing on our people. The COVID-19 pandemic has impacted us all, but it also has affected some more than others. Understanding these impacts is critical to ensuring that benefit programs really address employees’ needs.


Plan sponsors must approach 2021 on two fronts – ensuring resiliency to address today’s unique environment while evolving to prepare for a post-COVID world. In other words, Your plan and your participants must be ready for anything. In this environment, a participant-focused approach and flexibility are critical.


Here are 6 things you should consider as you set priorities for 2021.


  1. Understand your participants and what they value

  2. Design plans that can truly benefit your participants

  3. Consider the opportunity for communication and education in an accelerated digital world

  4. Monitor recordkeeper consolidation and the accompanying digital evolution

  5. Consider whether expanded outsourcing options make sense for the plan sponsor and/or your participants

  6. Reassess investment opportunities in an evolving market environment


Download the whitepaper to learn more.

Download the whitepaper


Please see Important Notices for further information.