Build a better employee experience with personalized support, anywhere, anytime, on any device.




Our service delivery model is a direct extension of your human resources department which helps drive informed and proactive decision making and quality servicing and ongoing administration of their benefits year-round.




Highly personalized service with the right content served through the right channels in the right format at the right time in the right way



Employee


Channel

  • Social
  • Voice
  • Chat
  • Mobile
  • Email
  • Web
  • Video


Digital agents and self-service


Benefits counselors


The virtual chat assistant can answer the top seven basic questions with standard answers that are proven effective:



 

 

Speak with a consultant