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This year’s results highlight three important trends in employer health program management: balancing affordability and choice, creating a culture of health, and moving from cost-shifting to future-focused strategies.
In 2019, amid concerns about health care affordability for lower-paid workers, most large and mid-sized employers hit pause on cost-shifting. And some employers that had offered an account-based high-deductible plan as the only medical plan available to employees reversed course and added a traditional PPO or HMO as an option.
The new focus on choice and personalization extends beyond the choice of health plans, the survey found. Employers added tech-enabled programs addressing specific health needs, such as mental health counseling, musculoskeletal conditions, and insomnia.
Managing high-cost claims is a top priority for 80% of large employers over the next five years, and for good reason: The incidence of high-cost claims is rising, along with the average size of these claims. For serious medical issues, care quality is critical to achieve better outcomes and lower cost.
Read further detail on the 2019 survey findings and top stories in the press release.
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