When maximizing your Workday investment, implementation is just the starting point


To maximize the return on your investment in Workday’s enterprise resource planning software, it’s important to adapt the solution to your changing business challenges and opportunities.


Mercer’s Application Management Services solution provides a seamless transition from implementation to adoption, ensuring you can maximize the return on your digital transformation and Workday investment. As your business needs change, we’ll refine your Workday platform to ensure its ongoing viability and optimization.


With a global team of certified Workday consultants, Mercer is uniquely positioned to meet your distinct needs, service levels, and budget.  


To help you navigate your post-deployment world, our dedicated consultants offer comprehensive application management support for all functional areas across each Workday tenant.

  • Bi-annual Workday Releases

    Bi-annual Workday Releases:

    Don’t just update, optimize.

    Mercer AMS will not only conduct your Workday releases, they will also consult with your team and suggest the best and newest features for you to implement with R1 and R2 each year, saving your team considerable time and effort.


    Workday Releases

  • Open Enrollment

    Open Enrollment:

    Simplified and supported

    Every employee will be in Workday during your open enrollment period. Our AMS team helps configure, test, and support your Workday tenants during this critical period to ensure smooth data capture and optimized UI for all levels of employees – from hourly to executive.


    Open Enrollment

  • Year-End Reporting

    Year-End Reporting:

    Set your next year up for success

    Successful year-end reporting requires clean data, quick reporting, and dedicated time. Rely on Mercer’s AMS team to know that your Workday is configured properly to help you smoothly and efficiently process your year-end data.



Workday ERP implementation support: how we can help


After your Workday go-live, connect with the Mercer team’s expertise to maximize your success. We can help you:

Determine your post-implementation adoption strategy: As you transition into a Hypercare environment following implementation, your Mercer team will ensure you have the right training and focus to maximize your ROI.

Install bi-annual Workday releases: Don’t just update — optimize! After your Workday updates, Mercer’s AMS experts will consult with your team to suggest the best features for you to implement. We can help you save considerable time and effort. And, as your business needs change, we’ll modify your configurations to align with those needs.

Maximize system expansion: We’ll help you use rolling adoption to fully configure Workday. While many organizations focus only on a partial configuration initially to limit the impact of digital transformation changes, we’ll help you plan and implement all of your enhancements to unlock Workday’s full potential.

Optimize open enrollment: Mercer’s AMS team will help you configure, test, and support your tenants during the critical open enrollment period. We’ll help you ensure that data is captured smoothly and that the user interface (UI) is optimized for all levels of employees (from part-time staff to executives).

Tackle business transformations: Mergers, acquisitions, divestitures—as your business changes, so should your digital strategy. With Mercer’s market leading merger consulting, aligned with our AMS offering, you can count on the strategic advice you need to maximize these opportunities.


Want to learn more?

An overview of Mercer’s application management services

Deployment is just the beginning. Mercer can help with maintenance, fixes, updates, and technical expertise while saving your team time and money.

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