HR transformation

Shared services 4.0: Putting people first

Read article

The new shape of work

The future of flexible working is hybrid

Learn more

Employee experience

Design remote employee experiences

Read more

Transforming to get you further, faster

Along with the global pandemic, artificial intelligence, technology, and digital transformation are dominating discussions and the business investment landscape, acting as catalysts for urgent change. Yet none of these alone will create meaningful change without the right people, skills, and experiences to harness their power to your advantage.


Digital without adoption is just more software. Transformation without change management is just an idea. Businesses without people do not exist.


The more focused your business is on the employee experience, the more it will thrive.


Whether a sprint or marathon, transformation is not a one-time event — it’s a journey. Here’s how we can work with you.

Introducing Mercer’s rapid approach to jump-start HR: Transformation Accelerator

HR Transformation


Keeping up with a changing world means never standing still. We help HR leaders transform and equip themselves for success in a rapidly changing global environment with future-ready HR strategies focused on the employee experience. Using a holistic approach, we help diagnose, design, and implement successful transformation of the HR function for organizations globally and across all industries.


Watch video: Hear how the pandemic has accelerated the need for workforce transformation. 


Watch the video: Hear from Mercer clients how we help drive digital transformation and lasting change in their organizations.

Digital Strategy, Implementation, and Optimization


Technology should be built in a way that reflects your business and people strategies. Our Workday, Application Management, and Mercer Belong® capabilities reflect our strong technical, HR, and business expertise. Get the most out of your investment with our advisory services and technology integration capabilities. Learn how Mercer can work with you on implementation, optimization, and application management.


Change Management


Whether you are experiencing rapid growth, M&A, new leadership, or are looking to maximize the adoption of new technology, a change management and communication strategy is critical to achieving your desired goals. Our change management approach is both data-driven and culture-specific. We help clients engage their employees during organizational changes — so that they understand, embrace, and help drive the change, leading to a more positive employee experience.


Created with Sketch.
Only 34% of organizational change is clearly successful without an effective and rigorous change management support.
Created with Sketch.

Source: Gartner

Our transformation capabilities

When clients choose to work with Mercer on their HR transformation journey, they benefit from our:


Experience with large and complex HR transformation projects

Unique combination of HR, business, and technology implementation expertise

Change management and employee communication strategies

Proprietary tools and methodologies

Global benchmarking data and information

Our capabilities Our capabilities

Why Mercer?

As an end-to-end HR consulting firm, we help our clients address a full spectrum of people and HR technology challenges. People are at the core of all that we do. We are pioneers of employee-focused HR solutions that drive an outstanding employee experience. We advise on and deliver seamless connectivity and transformation across technology, functional HR, change management, and research and insights. With consultants across the globe and a network of digital alliance partners, we offer global reach, local expertise, and industry-focused knowledge.


Human capital management consultants across the globe


HR consulting firm in North America by Vault for 16 consecutive years

IDG awards

Future Edge 50 awards in 2020 and 2019 for digital technology

Contact us

To learn more about our transformation offerings, enter your contact details below.

*Required Fields